From April 2007, in the framework of State Enterprise “Posta Moldovei”, activates the Professional Training Center, the priority direction of which is the continuous training of the S.E. “Posta Moldovei” employees.

  The permanent modernization, technical re-equipment of working places in postal offices, the new technologies implementation, and the SOFT insurance – need a special professional staff qualification, which will be capable to work effectively using modern informational systems with modern equipment, to perform high quality services. Employees need a permanent re-qualification and accumulation of new knowledge. 

  Within the Training Center are created all the necessary conditions for the efficient training process, and namelz – the conference room, with a capacity of 40 places, training rooms with modern equipment and library.

The Professional Training Center establishes the following objectives:   

A.    Well running of the Professional Training Center through:

•    Elaboration of training programs according to the necessity of qualification, re-qualification and break-through different categories of employees; 
•    Training seminars according to the elaborated programs;
•    Providing qualified specialists, involved in the training process;
•    Providing the necessary technique, materials and equipment.

B.    Promotion of cooperation relationship between the Training Center and employees of S.E. “Posta Moldovei” and its branches, with view to realize the above mentioned objectives.

C.    Facilitation of the international best practices exchange in field of postal services performance. The timetable of the Center is established in accordance with seminars program.

Seminar’s beneficiaries: all categories of employees from S.E. “Posta Moldovei” and its branches.

Expected outputs:
As result of training activity fulfillment, we will obtain the following:
1)    improvement of the employees’ professional competence, in the view of efficient activity;
2)    development of personal qualities;
3)    improvement of performance of quality services level and customer service;
4)    promotion of the postal employee image, in the view to solve the employee insufficiency problem and prevention of employee fluctuation;
5)    creation of data base, regarding the Professional Training Centre activity, in base of investigations, questionnaires elaborated by Training Centre specialists;
6)    continuous activity in the direction of psychological clime maintenance (culture of communication, behavior, service, ordering, etc.), that is very favorable within a staff.